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Supply Chain

About us

Why trust us with your supply chain?

We are the backbone of BT’s operations

We're used to handling tens of thousands of orders every day, both for BT and EE. We make sure they have everything they need and that BT's customers get the best order experience. 

Over 32,000 engineers rely on us for delivery of their tools, parts, and equipment, and for support services. We make sure they can work out in the field - effectively, efficiently, and whenever they need to.

Over three decades of experience

For over three decades, we've been using the latest technology and processes. Being part of BT, we enjoy unprecedented scale, reach, and infrastructure. We really do cover every corner and contour of the UK.


We use our in-depth experience, skill, and dedication to help you too. It's time to rethink what your supply chain can deliver.

A little of what we do

Our robust and agile supply chain gives us the ability to:

  • fulfil around 40,000 individual customer orders every day
  • deliver over 7 million parcels a year for EE
  • refurbish 750,000 devices every year
  • test, calibrate, and repair all equipment for the UK's largest engineering field force
  • pre-install network servers and other hardware using our staging and configuration centre.


Discover more about Supply Chain

Get in touch

Contact us if you have any questions, need help or would like to find out more about what we can do for your business.

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